1. Shipping Scope

We primarily provide delivery services for outdoor tarps and related outdoor gear to the United States. Please check the checkout page on our website for a complete list of supported countries and regions.

2. Order Processing Time

Once payment is confirmed, it typically takes 1–3 business days to review your order, inspect the items, pack them, and prepare them for shipment. This processing time may be extended during holidays or periods of high order volume.

3. Delivery Time

After an order has been dispatched, the estimated transit time is 5–10 business days. Actual delivery times may vary based on the destination, customs inspections, weather conditions, and local logistics operations.

4. Shipping Partners

We primarily utilize the following international logistics providers for deliveries:

• DHL
• FedEx
• UPS
  The specific carrier will be determined based on the order destination and logistical arrangements.

5. Shipment Tracking

Once your order has been shipped, we will provide tracking information (if supported by the carrier) so you can monitor the status of your package.

6. Shipping Costs

Shipping costs are displayed at checkout and are calculated based on the delivery address, the number of items, and the chosen shipping method. Any free shipping promotions will be subject to the terms published on our website.

7. Delivery Delays

Delivery times may be extended due to factors such as severe weather, holidays, customs inspections, peak logistics periods, or other uncontrollable circumstances. We will make reasonable efforts to assist in resolving any delivery-related issues.

8. Upon Receipt

Please inspect the packaging and the condition of your items promptly upon arrival. If you discover any damage, missing items, or other shipping-related issues, please follow the procedures outlined in our website’s return and refund policy.

9. Policy Updates

We may update this shipping policy from time to time based on changes to our logistics services or business operations. Any updates will be posted on our website and will take effect immediately.